This week we had an interesting situation: two Chinese companies make the same product but have totally different attitude to customer. Why is it so? What to do? The answers are in the new episode. Watch it and make the conclusions!

This is my first time to work with this client who has been staying in Hangzhou for the second week now. Our aim for today is super easy: visit two manufactures, see the workshops, compare and decide who is better for long term business relationships. The first factory has been producing the product for more than 30 years. While the meeting, factory manager is always watching at computer of mobile phone, which disappointed the client and me. As for workshops, the production lines are old, there is no electricity and everything seems to be in the decline. However, in spite of this, the cars in the yard are all expensive ones. Second factory is absolutely different: the manager is very professional, the production is alive, the quality of product is also high. Watch the details in the video.
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My name is Dmitry Sayutin. This channel is dedicated to work and business with China. The everyday realities of Chinese factories await you, from production “on the knees” to high-tech, from the garage to robotic warehouses.
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